Privacy Policy

1. Information We Collect

a) Information you give us

• Contact form: your name, email address and the message you send us.
• Email communications: your email address and your subscription preferences, including the reason you give if you unsubscribe.
• Anything else you choose to share when you email or call us.

b) Information collected automatically

• Device and connection data: browser type, operating system, device type, language, IP address and approximate location derived from the IP address.
• Usage data: the pages you visit, the page that referred you and the campaign parameters (such as UTM tags) in the links you follow, in aggregated form.

This website does not offer accounts and does not process payments. We do not collect identity documents, bank or card details, or precise location here.

2. How We Use Your Information

• To answer your questions and requests.
• To send you the communications you asked for, and to honor your request when you unsubscribe.
• To understand how the website is used and to improve its content and user experience.
• To keep the website secure and prevent abuse.
• To comply with legal obligations.

3. Data Sharing and Disclosure

We share your information only as needed to run this website, answer you and comply with the law:

• Service providers acting on our behalf (such as website hosting, analytics and email delivery), under confidentiality obligations.
• PTX Group brands (PTX Insurance, PTX Exchange and PTX Growth), when your request is about one of their services, so the right team can answer you.
• Regulatory authorities, law enforcement and courts, when required by law.

We do not sell or rent your personal information to third parties, and we do not use it for third-party advertising.

4. PTX Brands and Third-Party Links

This policy covers this website only. PTX Insurance, PTX Exchange and PTX Growth have their own websites, apps and privacy policies, which describe the information collected when you use those services. For example, the PTX Exchange app and payment pages are covered by the PTX Exchange Privacy Policy.

Our website also links to social networks and app stores. We are not responsible for the privacy practices of websites we do not operate.

5. Data Security

We implement reasonable administrative, technical, and physical safeguards to protect your information, including encryption in transit and access controls.

6. Data Retention

We keep the messages you send us and your contact details for as long as needed to answer you and maintain our relationship with you, or as required by law, or as needed to resolve disputes. Analytics data is kept in aggregated form.

7. Your Rights

You may request access to, correction of, or deletion of your personal information, and information about who we shared it with, by contacting us at info@ptxgroup.us. You can stop receiving our emails at any time through the unsubscribe link in each message. Some information must be kept to comply with the law. If you are in Brazil, you also have the rights granted by the Brazilian General Data Protection Law (LGPD).

8. Children's Privacy

Our website is not intended for users under 18 years of age.

9. International Data Transfers

As a U.S.-based company, your data is processed in the United States. If you contact us from another country, your information will be transferred to and processed in the United States.

10. Changes to This Policy

We may update this policy from time to time. We will post the updated version on this page and change the effective date above. Continuing to use our website after the effective date means you accept the updated policy.

11. Contact Us